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With the high cost of data and low penetration of smartphones, USSD — Unstructured Supplementary Service Data Services — is a cost-effective channel for mobile phone users to interact with your systems.
We support USSD codes in Kenya, Uganda, Tanzania, Nigeria, Rwanda, South Africa, Zambia and Malawi.
What is a USSD code?
USSD code applications are similar to *144# or *522# on Safaricom in Kenya or *737# for GTBank in Nigeria. Telcos like MTN, Safaricom and Airtel popularised USSD codes in Kenya, Uganda, Nigeria, Ghana, Malawi and the rest of Sub-Saharan Africa.
In Kenya, financial platforms rely on USSD codes to offer branchless banking. KCB pioneered *522#, a USSD code that allows its customers to withdraw money to MPESA, view their balance and request statements, among other financial services.
Micro-finance institutions are likely to be the most significant benefactors of using USSD codes, as many of their clientele do not have smartphones. Did you know that M-PESA has a USSD code too? Dial *234# to enjoy the service.
How to get a USSD code
To get a USSD code in Kenya, Uganda, Nigeria, Malawi or other parts of Africa send an email to [email protected]:
1. A sample use case. e.g To collect leads from my customers.
2. Preferred countries and networks that you would like e.g Safaricom Kenya or MTN Uganda.
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