
With the high cost of data and low penetration of smartphones, USSD — Unstructured Supplementary Service Data — is a cost-effective channel for mobile phone users to interact with your business.
We support USSD codes in Kenya, Uganda, Tanzania, Nigeria, Ghana, Rwanda, South Africa, Zambia, Namibia, DRC and Malawi.
USSD code applications are numbers like *144# on Safaricom in Kenya or *120# for DStv in South Africa or *737# for GTBank in Nigeria. USSD is a channel that allows interactive and open-ended communication without internet or mobile data access.
USSD codes are very popular in Africa and are most often used by Telco companies, banks and financial institutions, governments and NGOs, eCommerce and retail companies, schools and ed-tech companies and many others.
Small and medium businesses can also use USSD to reach their customers. When a customer dials a USSD code, they interact with menus that allow them to access information e.g. account balances or product catalogs, make orders or changes e.g. change their PINs, access promotional offers or reach your customer care services.
To set-up your business USSD code on HelloDuty platform, send an email to support@helloduty.com. Please provide a description of your use case. e.g to collect leads from my customers and a list of countries in which you want to launch USSD applications.
Below, you can explore USSD pricing per country.
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