Guinea Bisau

USSD, SMS, WhatsApp and Call Center Set Up & Pricing in Guinea Bisau.

Guinea-Bissau has seen significant growth in its telecommunications sector over recent years. As of the latest data, the country has approximately 1.5 million mobile phone users. This represents a substantial portion of the population, given Guinea-Bissau's total population of around 2.2 million people. Mobile phone penetration is high, indicating the widespread use of mobile devices for communication and access to services. In addition to USSD, WhatsApp and SMS are widely utilized for marketing and communication purposes. Businesses across Guinea-Bissau use WhatsApp for direct customer interaction, marketing campaigns, and customer support, thanks to its accessibility and cost-effectiveness. SMS marketing is also popular, with companies using it to send promotional messages, service updates, and alerts to their customers. Prominent businesses in Guinea-Bissau that use these communication tools include local retailers, service providers, and financial institutions.

Guinea Bisau's DIALING CODE

+245

MOBILE USERS IN Guinea Bisau

1.5M

SMS pricing in Guinea Bisau

In Guinea Bisau, the telecommunications landscape offers various SMS services, each governed by Guinea Bisau's specific regulations. Short codes, popular in Guinea Bisau for services like mobile banking, require approval from Guinea Bisau's national communications authority. Guinea Bisau's businesses can use marketing SMS for promotions, but must adhere to Guinea Bisau's registration and consent requirements. Transactional SMS in Guinea Bisau face less stringent rules but must comply with Guinea Bisau's data protection laws. Premium Rate Services SMS in Guinea Bisau, which charge users for content, typically need a license from Guinea Bisau's regulatory body and must follow Guinea Bisau's pricing transparency guidelines.

WhatsApp pricing in Guinea Bisau

WhatsApp's popularity in Guinea Bisau stems from WhatsApp's data efficiency in areas with limited internet. WhatsApp's end-to-end encryption ensures secure communication for Guinea Bisau's users. The WhatsApp API Cloud enables Guinea Bisau's businesses to scale customer interactions, while WhatsApp's wide adoption makes it ideal for customer service. WhatsApp's compatibility with lower-end smartphones promotes digital inclusion across Guinea Bisau. The WhatsApp API Cloud allows Guinea Bisau's companies to implement chatbots and integrate systems, supporting business growth even in regions with unstable connections.
WhatsApp (Per 24hr Session)

WhatsApp Business platform employs a conversation-based pricing model, charging businesses for each conversation within a 24-hour period. Conversations are categorized as service, utility, authentication, or marketing, with varying prices based on the category and the customer's country code Learn more on WhatsApp billing.

USD
0.0225
WhatsApp (Setup)

A one time set up charge to to cover the initial technical configuration, custom development, and client onboarding process.

USD
49

USSD pricing in Guinea Bisau

Guinea Bisau leverages USSD technology for interactive, menu-driven services that operate without internet, crucial for Guinea Bisau's digital inclusion efforts. In Guinea Bisau, USSD facilitates mobile banking, public service delivery, and information access, serving both urban and rural populations through its compatibility with basic phones. Guinea Bisau's telecom regulator oversees USSD short codes, ensuring fair access across mobile networks and adhering to Guinea Bisau's specific numbering plan. Despite growing smartphone adoption, USSD remains vital in Guinea Bisau for its universal accessibility, helping bridge the digital divide and spurring innovation in sectors ranging from agriculture to healthcare.

Voice (IVR) pricing in Guinea Bisau

Guinea Bisau's voice service landscape is rapidly evolving, with call centers emerging as hubs for both local support and international outsourcing, capitalizing on Guinea Bisau's multilingual workforce. Interactive Voice Response (IVR) systems in Guinea Bisau are bridging literacy gaps, providing critical information in local dialects for health, agriculture, and government services. Guinea Bisau's adoption of Voice over Internet Protocol (VoIP) is reshaping business communication, though it faces regulatory challenges as Guinea Bisau balances innovation with traditional telecom interests. As Guinea Bisau leapfrogs legacy systems, voice technologies are enabling unique solutions like mobile money authorization via voice biometrics and community radio integration with IVR for wider information dissemination.