Collect and create Salesforce leads via USSD.

Show me more

Try it in less than 10 mins.

Reports and dashboards
QUERY, Read, create

Create Salesforce records without APEX.

Create Salesforce leads without writing APEX code. With our direct SOQL integration, you can query, read and write to Salesforce via click and config.


Pop up the calling contact or case to provide quick access to the agent.


Activate Salesforce's powerful click-to-dial. No copy-pasting phone numbers to make calls.


Customer data does not leave Salesforce, hence boosting data privacy and security.


In-built call system where your data lives.


Available IVR call routing tree to pre-create a case or contact before your agents answer the call.

Forward arrow

A simple solution to the last mile. Useful for teams that have to make sales in regions without internet connectivity.

We currently support USSD in Kenya, Uganda, Tanzania, Nigeria, Rwanda, South Africa, Zambia and Malawi.

Forward arrow
per Month
*Price of a shared USSD code on Safaricom Network. Contact us to learn more.
Get Started

Collecting and analysing leads is essential for any business using Salesforce for lead management. With HelloDuty, you can use USSD as a channel to provide access to agents and users in far-to-reach areas. USSD is an inexpensive tool that your users can dial from and access your services. HelloDuty helps you create and publish a USSD menu in minutes, not days — Most importantly, no developer resources are needed to get started.

Relationships that matter.

Plan, engage, and analyse with ease. Transform your customer relationship with an all-in-one platform.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.