Create Salesforce leads without writing APEX code. With our direct SOQL integration, you can query, read and write to Salesforce via click and config.
Pop up the calling contact or case to provide quick access to the agent.
Activate Salesforce's powerful click-to-dial. No copy-pasting phone numbers to make calls.
Customer data does not leave Salesforce, hence boosting data privacy and security.
In-built call system where your data lives.
Available IVR call routing tree to pre-create a case or contact before your agents answer the call.
A simple solution to the last mile. Useful for teams that have to make sales in regions without internet connectivity.
We currently support USSD in Kenya, Uganda, Tanzania, Nigeria, Rwanda, South Africa, Zambia and Malawi.
Collecting and analysing leads is essential for any business using Salesforce for lead management. With Brrng, you can use USSD as a channel to provide access to agents and users in far-to-reach areas. USSD is an inexpensive tool that your users can dial from and access your services. Brrng helps you create and publish a USSD menu in minutes, not days — Most importantly, no developer resources are needed to get started.
Starting a business in Kenya is not easy, but with enough research, you'll have your way running the business in no time.
Salesforce CTI is a key product of an omnichannel customer service strategy. The Salesforce CTI enables phone calls to be reliable data.
Plan, engage, and analyse with ease. Transform your customer relationship with an all-in-one platform.