USSD, SMS, WhatsApp and Call Center Set Up & Pricing in Comoros.
Comoros, a small island nation in the Indian Ocean, has seen steady growth in its telecommunication sector. With a population of around 850,000 people, the number of mobile phone users has surpassed 500,000. This indicates a significant penetration of mobile technology, as mobile phones are the primary means of communication for most of the population. The internet penetration rate is also growing, reaching approximately 40%, with more people gaining access to digital services each year.
USSD is widely used in Comoros for accessing various services, particularly in areas with limited internet connectivity. Popular USSD codes include *123# for checking mobile balances and *145# for mobile money services. Companies like Telma Comores and Comores Telecom are leading in providing USSD services.
In Comoros, the use of WhatsApp and SMS for marketing is growing, particularly among small and medium-sized businesses. WhatsApp is popular due to its ease of use and widespread adoption.
In Comoros, the telecommunications landscape offers various SMS services, each governed by Comoros's specific regulations. Short codes, popular in Comoros for services like mobile banking, require approval from Comoros's national communications authority. Comoros's businesses can use marketing SMS for promotions, but must adhere to Comoros's registration and consent requirements. Transactional SMS in Comoros face less stringent rules but must comply with Comoros's data protection laws. Premium Rate Services SMS in Comoros, which charge users for content, typically need a license from Comoros's regulatory body and must follow Comoros's pricing transparency guidelines.
WhatsApp's popularity in Comoros stems from WhatsApp's data efficiency in areas with limited internet. WhatsApp's end-to-end encryption ensures secure communication for Comoros's users. The WhatsApp API Cloud enables Comoros's businesses to scale customer interactions, while WhatsApp's wide adoption makes it ideal for customer service. WhatsApp's compatibility with lower-end smartphones promotes digital inclusion across Comoros. The WhatsApp API Cloud allows Comoros's companies to implement chatbots and integrate systems, supporting business growth even in regions with unstable connections.
WhatsApp (Per 24hr Session)
WhatsApp Business platform employs a conversation-based pricing model, charging businesses for each conversation within a 24-hour period. Conversations are categorized as service, utility, authentication, or marketing, with varying prices based on the category and the customer's country code Learn more on WhatsApp billing.
USD
0.0225
WhatsApp (Setup)
A one time set up charge to to cover the initial technical configuration, custom development, and client onboarding process.
USD
49
USSD pricing in Comoros
Comoros leverages USSD technology for interactive, menu-driven services that operate without internet, crucial for Comoros's digital inclusion efforts. In Comoros, USSD facilitates mobile banking, public service delivery, and information access, serving both urban and rural populations through its compatibility with basic phones. Comoros's telecom regulator oversees USSD short codes, ensuring fair access across mobile networks and adhering to Comoros's specific numbering plan. Despite growing smartphone adoption, USSD remains vital in Comoros for its universal accessibility, helping bridge the digital divide and spurring innovation in sectors ranging from agriculture to healthcare.
Comoros's voice service landscape is rapidly evolving, with call centers emerging as hubs for both local support and international outsourcing, capitalizing on Comoros's multilingual workforce. Interactive Voice Response (IVR) systems in Comoros are bridging literacy gaps, providing critical information in local dialects for health, agriculture, and government services. Comoros's adoption of Voice over Internet Protocol (VoIP) is reshaping business communication, though it faces regulatory challenges as Comoros balances innovation with traditional telecom interests. As Comoros leapfrogs legacy systems, voice technologies are enabling unique solutions like mobile money authorization via voice biometrics and community radio integration with IVR for wider information dissemination.
