Call Center Systems — Africa

The Most Contacted Customer Care Numbers in Kenya

Here's how to contact some of the most sought after customer care numbers, such as; HelloDuty, StarTimes, Safaricom, Airtel, Tatu City, and Kenya Power.

Building a Call Center in Africa is not easy, finding the write partner can be challenging. Thankfully, Helloduty is always on the edge of development.

How to Contact Tatu City Customer Care Number

Tatu City is a 5,000-acre mixed-use Special Economic Zone near Nairobi, Kenya, developed by Rendeavour, Africa’s largest urban land developer. Rendeavour is also behind major urban projects like Alaro City in Nigeria and Appolonia City and King City in Ghana, all designed to provide inclusive, sustainable “live-work-play” environments. These developments aim to decongest major cities and support economic growth through integrated residential, commercial, and industrial infrastructure.

Call: +254711082028 (Kenya) or +233596992727 (Ghana) or +2342017003502 (Nigeria)

How to Contact Sistema Bio Customer Care Number

​Sistema.bio is a social enterprise founded in 2010 that specializes in manufacturing and distributing prefabricated modular biodigesters. These biodigesters enable farmers to convert organic waste, such as animal manure, into renewable biogas for cooking and heating, as well as into nutrient-rich organic fertilizer, thereby addressing challenges related to poverty, food security, and climate change.

Call: +254711082888

How to Contact eBee Africa Customer Care Number

eBee Africa is a pan-African e-mobility company founded in late 2021 in Kenya, now operational in Kenya, Uganda, and Rwanda. The company focuses on providing affordable electric bicycles designed for the African market, aiming to promote sustainable urban mobility and reduce pollution in congested cities.

Call: +254709155501

How to contact Umba Microfinance Customer Care Number

Umba is a digital bank operating in Kenya and Nigeria, offering a range of financial services to both individuals and businesses.

Call: +254746555222 or +254711082777

How to Contact StarTimes Customer Care Number

Startimes is a major digital TV service provider in Africa, offering affordable and accessible satellite and terrestrial television services across the continent. Launched in 2007, it has rapidly expanded its footprint, now operating in over 30 African countries, including Nigeria, Kenya, Uganda, and Tanzania.

Phone: +254719077077

How to Contact Sunculture Customer Care Number

​SunCulture is a Kenyan-based company that specializes in providing solar-powered irrigation solutions tailored for smallholder farmers. By integrating off-grid solar technology, SunCulture offers systems that supply reliable access to water, irrigation, lighting, and mobile charging, all within a single setup.

Call: 0800 721042 (Toll free)

Other popular Customer Care Numbers in Kenya

You are likely to also be looking to contact the following contact center numbers for help and support:

How to Contact Safaricom Customer Care Number

Call:

  • PrePay: Call 100 (Free) or +254 722 002100 (Chargeable)
  • PostPay: Call 200 (Free) or +254 722 002200 (Chargeable)

How to Contact Airtel Kenya Customer Care Number

Call:

PrePay: Call 100 (Free)

  • PostPay: Call 200 (Free)
  • Broadband: 400 (Free)
  • Or 0733 100 100 from any other network .

How to Contact Nairobi City Council Customer Care

Call:

  • +254 725 624 489
  • +254 738 041 292

How to Contact Kenya Power Customer Care

For service-related inquiries, you can reach Kenya Power customer care through the following contact center hotline numbers:

Call: 97771, 0703 070707, or 0732 170170

How to Contact Huduma Kenya Customer Care

Call: 0747 191919 or 1919

How to Contact NSSF Kenya Customer Care

Call:

  • Main Line: (020) 2729911, 2710552
  • Toll Free: 0800 2212744
  • Cell Phone: 0709 583 000, 0730 882 000

How to Contact KCB Customer Customer Care

Call:

  • Safaricom: +254711012000
  • Airtel: +254734108200.
  • Telecom (landline): 3270000, 2852000
  • Contact Centre: +254711087000

How to Contact Madaraka Express for Enquiries

Call any of the following numbers:

  • 0709 907 000
  • 0709 907 555
  • 0709 388 887

How to contact the National Hospital Insurance Fund (NHIF) Customer Care

Call:

  • Telephone: (020) 2723255, 2714793, 2722527
  • Mobile: 0800 720 601 (Toll-Free

Finally, you can also reach out to Helloduty via our customer care details below.

How to Contact HelloDuty Customer Care

Phone:

  • Call: +254 711 082046
  • WhatsApp: +254 711 082046
  • International:
    • +1 361 301 9470
    • +44 131 381 4555
    • +61 899 325 096

Email: [email protected]

Last updated
April 6, 2025
Single Inbox
Pro-tip

Are you ready to get started? Sign up here for a demo of the HelloDuty CRM and customer engagement automation software now.

Pesalink - BlackSistema Bio - BlackTatu City - BlackStartimes - Black
Sunculture Logo

It works for our customer SunCulture. We help agents sell solar in rural Kenya. It takes a few hours, not months, to design and build new ideas.

Relationships that matter.

Plan, engage, and analyse with ease. Transform your customer relationship with an all-in-one platform.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Subscribe