Senegal USSD Codes 2026: Orange, Free, Expresso & Mobile Money

USSD codes in Senegal are the everyday gateway to mobile money, airtime top-ups, balance checks, and internet bundles for the country's three major operators — Orange Senegal, Free Senegal, and Expresso Senegal. With more than 19 million mobile subscribers and mobile penetration above 90%, Senegal runs more of its daily commerce on *XXX# menus than any other channel. This 2026 reference brings every active Senegal USSD code together by operator and use case, and shows how businesses can launch their own USSD short code with HelloDuty.

Why USSD still rules customer experience in Senegal

USSD (Unstructured Supplementary Service Data) runs on the GSM signalling channel — it works on every phone, requires no internet, and consumes no data. In Senegal that matters because mobile penetration is universal but smartphone and broadband adoption lag behind voice and SMS. Per the open-source open-ussd-sn project, USSD remains the central channel for recharge, balance enquiries, bundle subscriptions, and mobile money services. Three traits explain the persistence:

• Universal device support. Any 2G phone can dial *XXX#, including the feature phones that dominate rural Casamance, Tambacounda, and Matam.
• Zero data cost. Customers do not need an internet bundle to send money, top up, or check a balance.
• Real-time, two-way menus. Unlike SMS, USSD opens a live session of up to 182 characters per turn, letting customers complete multi-step transactions in seconds.

Senegal's three mobile operators at a glance

• Orange Senegal (Sonatel) — the market leader, operator of Orange Money, and the largest 4G/5G footprint.
• Free Senegal (formerly Tigo) — second-largest operator, runs Free Money and the Yas brand for data and ILLIMAX bundles.
• Expresso Senegal — the third operator, with a strong base in mobile money and prepaid voice.

Wave, although a fintech rather than a mobile network, also dominates peer-to-peer transfers in Senegal and is accessed primarily through a smartphone app rather than USSD.

Orange Senegal USSD codes

• #123# — check main account balance (airtime).
• #1234# — activate Orange packages and services menu.
• #144# — Orange Money main menu: send money, withdraw, pay bills, buy airtime, view statement.
• #145# — manage mobile services, opt-ins, and opt-outs.
• #237# — internet packages portal: daily, weekly, and monthly data bundles.
• #321# — recharge airtime using a scratch card code.

Orange Money is the most widely used mobile money service in Senegal, accepted across supermarkets, fuel stations, schools, and government bill payments. International transfers from the Orange Money diaspora corridor (France, Spain, Italy) settle straight into a Senegalese Orange Money wallet via the same #144# menu.

Free Senegal USSD codes

• #101#221# — check main account (airtime) balance.
• #101#222# — check bonus balance.
• #101#223# — check 4G / internet bundle balance.
• #150# — internet packages portal (Yas brand): browse and subscribe to data bundles.
• #155# — services and ILLIMAX packages: voice, SMS, social media bundles.
• #176# — display your phone number and current balance.
• Free Money — access from the Free Money menu inside the Free self-care code, with USSD-driven transfers, deposits, and withdrawals across the Free agent network.

Expresso Senegal USSD codes

• #321# — check Expresso airtime balance.
• *222# — check credit and internet balance.
• E-Money — Expresso's mobile money service, accessed via the operator's dedicated USSD menu for transfers, payments, and bill settlement.

Senegal mobile money USSD codes

Mobile money is the single most important USSD use case in Senegal. Volumes have grown sharply as Orange Money, Free Money, E-Money, and Wave compete for the same wallet share. Use these codes to access mobile money menus directly:

• #144# — Orange Money main menu (Orange subscribers).
• Free Money — inside the Free self-care USSD or via the Free Money app.
• E-Money — inside the Expresso menu or via a registered agent.
• Wave — primarily an app, but Wave Senegal also offers USSD fallback for cash-in / cash-out at agents.

Customer care and short codes in Senegal

• 1441 — Orange Senegal customer care.
• 1413 — Free Senegal customer care.
• 121 — Expresso customer care.
• 14 — emergency services (police).
• 15 — emergency services (ambulance / SAMU).
• 18 — emergency services (fire brigade).

How to dial a Senegal USSD code

1. Open the phone (dialler) app on your Senegalese SIM.
2. Type the code exactly, including * or # prefixes and the closing #.
3. Press the call / dial button. The session opens in seconds.
4. Reply with the menu option number to navigate sub-menus.
5. Confirm sensitive transactions (transfers, payments) with your secret PIN.

Some operators use # as the prefix rather than *. Always copy the code exactly from the operator's documentation or the table above.

USSD adoption statistics in West Africa

USSD volumes across West Africa continue to grow even as smartphone penetration rises. Senegal has roughly 19 million mobile subscribers and mobile penetration above 90%, with internet penetration around 65% — a gap that USSD closes for everyday transactions. ARTP, Senegal's telecom regulator, publishes the country's official USSD code allocations at artp.sn, ensuring every short code is licensed to a verified operator or service provider.

Why businesses in Senegal launch their own USSD code

USSD is not just a consumer channel. Banks, microfinance institutions, agritech platforms, and government agencies in Senegal route mission-critical journeys through a dedicated *XXX# short code. Three common use cases:

• Mobile banking — account balance, mini-statements, transfers, and bill payment from any phone, including 2G feature phones in rural cooperatives.
• Enterprise customer service — real-time order status, complaint logging, callbacks, and feedback surveys without a contact-centre.
• Marketing and loyalty — promotional codes, vouchers, and prize draws redeemed live during a USSD session.

SaaS providers such as HelloDuty operate a USSD gateway that connects directly to Senegal's signalling networks. Unlike SMS or MMS, which rely on store-and-forward technology, a USSD gateway supports immediate, two-way communication — perfect for querying information, running menus, and confirming transactions in real time. HelloDuty's gateway is built for businesses that need to launch fast on Orange Senegal, Free Senegal, and Expresso Senegal without negotiating with each operator individually.

Frequently asked questions about Senegal USSD codes

How do I check my balance on Orange Senegal?

Dial #123# on your Orange Senegal SIM. The main account balance appears within a few seconds.

What is the USSD code for Orange Money in Senegal?

Dial #144# to open the Orange Money main menu. From there you can send money, withdraw at an agent, pay bills, and view your wallet statement.

How do I check my balance on Free Senegal?

Dial #101#221# for airtime, #101#222# for bonus balance, and #101#223# for 4G or internet bundle balance.

Which USSD code shows my phone number on Free Senegal?

Dial #176#. The display shows your phone number and current balance.

Does Wave use a USSD code in Senegal?

Wave Senegal is primarily a smartphone app, but USSD is available for cash-in and cash-out at registered Wave agents, with the agent dialling the operator's mobile money menu on the customer's behalf.

Can businesses get their own USSD code in Senegal?

Yes. Codes are allocated by ARTP and can be provisioned through a licensed gateway provider such as HelloDuty. You will typically need a registered business entity, a clear use case, and a connection to a USSD aggregator.

Launch your USSD short code with HelloDuty

Whether you are a Dakar fintech, a Thiès microfinance cooperative, or an international brand targeting Francophone West Africa, USSD is the cheapest and most inclusive way to reach Senegalese customers in real time. HelloDuty provisions and operates USSD codes across Senegal and the wider region, with one integration giving you access to Orange Senegal, Free Senegal, and Expresso Senegal.

See how the same channel works in East Africa with our guide to Safaricom USSD codes, compare providers with top USSD providers in Kenya, and read the broader HelloDuty Senegal guide on USSD, SMS, WhatsApp, voice, and pricing. Ready to launch your own *XXX# short code in Senegal? Talk to HelloDuty and put your business on the channel 19 million Senegalese subscribers use every day.