As Africa’s markets continue to flourish, global businesses are eyeing opportunities to establish their footprint across the continent. At HelloDuty, we bridge the gap by providing comprehensive telecommunication and messaging solutions tailored for seamless expansion into Africa.
Here’s how we support businesses, including those from Europe, like Estonia, to thrive in Africa:
Soft Telephony Solutions:
Streamline communication with our cloud-based telephony systems, enabling efficient voice flows and customer service without the need for hardware installations.
Local Number Acquisition:
Access local phone numbers in African countries to establish trust and connect authentically with customers in their regions.
USSD Integration:
Provide offline access for users to interact with your services effortlessly – from mobile banking to customer queries – in real-time, across various languages and devices.
WhatsApp Business API & Chatbots:
Leverage the power of WhatsApp, Africa’s leading messaging platform, to engage customers with intelligent chatbots, providing 24/7 support, promotions, and personalized experiences.
SMS Campaigns:
Ensure your messages are always delivered with robust SMS services for updates, alerts, and customer engagement, even in remote areas.
Seamless CRM and Third-Party System Integrations:
From Salesforce to payment gateways, we integrate your systems for smooth operations and a unified customer journey.
With HelloDuty, European businesses can easily navigate Africa’s unique telecommunication landscape, enhancing accessibility and reliability for customers while driving growth.