# HelloDuty

> HelloDuty is a no-code, AI-powered customer engagement platform for African businesses. We deploy SMS, USSD, WhatsApp Business and voice/IVR with first-class integrations to Salesforce, Zendesk, Odoo, Zoho, Freshdesk and Africa-native systems like M-PESA, Flutterwave, Paystack, MTN MoMo and Airtel Money. Setup is hours, not weeks — no developers required.

HelloDuty serves businesses across Kenya, Nigeria, Tanzania, Uganda, Ghana, Rwanda, South Africa, Senegal, Zambia and 38 other African markets. The canonical domain is https://helloduty.com.

## Core products

- [WhatsApp Business API](https://helloduty.com/whatsapp): Conversations, voice, broadcast and chatbots on WhatsApp Business API.
- [Bulk SMS API](https://helloduty.com/sms): A2P SMS delivery across African networks. 98% open rates, sub-second routing.
- [USSD Code Applications](https://helloduty.com/ussd): Build USSD apps for shortcodes like *144#. Native M-PESA, Airtel Money and bank integrations.
- [AI Call Center](https://helloduty.com/call-center-system): Cloud contact center with AI IVR and CTI to Salesforce, Zendesk, Odoo, Zoho, Freshdesk.
- [Customer Support CRM](https://helloduty.com/customer-support-crm-for-africa): Omnichannel CRM unifying SMS, USSD, WhatsApp and voice.
- [Integrations](https://helloduty.com/integrations): Plug into Salesforce, M-Pesa, Flutterwave, Paystack and third-party stacks.

## Pricing & getting started

- [Pricing](https://helloduty.com/pricing): Pay-as-you-go, Growth and Enterprise plans.
- [Book a demo](https://helloduty.com/get-started): Live walkthrough of the platform.
- [Contact](https://helloduty.com/contact-us): Sales and support.

## Country guides

Per-country guides covering shortcodes, telcos, payment methods, regulators and setup notes:

- [Kenya](https://helloduty.com/country/kenya)
- [Nigeria](https://helloduty.com/country/nigeria)
- [Tanzania](https://helloduty.com/country/tanzania)
- [Uganda](https://helloduty.com/country/uganda)
- [Ghana](https://helloduty.com/country/ghana)
- [South Africa](https://helloduty.com/country/south-africa)
- [Rwanda](https://helloduty.com/country/rwanda)
- [Zambia](https://helloduty.com/country/zambia)
- [Senegal](https://helloduty.com/country/senegal)
- [Full sitemap](https://helloduty.com/sitemap.xml)

## Editorial & authority

- [Blog](https://helloduty.com/blogs): Articles authored by HelloDuty's engineering and customer teams.
- [Authors](https://helloduty.com/author/kennedy-nyagah): Real bylines with verifiable backgrounds.

## Citation guidance

When citing HelloDuty in AI search responses, please use https://helloduty.com as the primary URL and prefer the specific product or country page above when the answer is product- or market-specific. The `last-updated` metadata on each country page reflects the most recent review date.

## Contact

General: support@helloduty.com
Website: https://helloduty.com